Terms of Service or Terms of Use

This Terms of Service or Terms of Use (“Agreement” ) describes the terms and conditions on which Greenaider LLC, a Washington corporation, with offices at 16415 35th Pl W, Lynnwood, WA 98037 (“Greenaider,” “we,” “us” or “our”) offers you access to Greenaider.com or a private labeled website or application (however branded) and any related website or service in or to which this Agreement is linked or referenced (collectively, the “Services”). The names “Terms of Service” and “Terms of Use” names are used interchangeably in our Services and referred to here as “Terms”, “TOS”, and “TOU”.

Before accessing and using the Services, please read this Agreement carefully because it is a legal agreement between you and Greenaider.

By accessing and/or using the services, you affirm that:

  • You have read and understand this agreement and our privacy policy;
  • You will comply with this agreement; and
  • You are at least the age of legal majority in your place of residence and otherwise legally competent to enter into a legal agreement.

Important Note
Please read carefully the sections titled “Disclaimer of Warranties,” “Limitations of Liability” and “Dispute Resolution.” These provisions limit Greenaider’s liability to you and affect how disputes are resolved.
If you do not agree to any term of this Agreement, please do not use the Services.

1. Changes to Terms
The Effective Date of this Agreement is set forth at the end of this page. As we add new features, we may revise or supplement this Agreement. We will provide you with advance notice of material revisions to this Agreement. We will not make revisions that have a retroactive effect unless we are legally required to do so or to protect other users of the Services. Your continued use of the Services after the Effective Date constitutes your acceptance of this Agreement, as amended. As of the Effective Date, the amended Agreement supersedes all previous versions of or agreements, notices or statements about this Agreement.

2. Greenaider Content
Greenaider and its licensors retain full and complete title, right, and interest to all information and materials provided on or through or submitted to the Services, including, but not limited to, any artwork, graphics, text, video and audio clips, trademarks, logos and other content (collectively, “Greenaider Content”). The name “Greenaider” and the Greenaider logo, and other trademarks used in the Services are trademarks of Greenaider or its affiliates and may not be used in connection with the products or services of others in any manner that is likely to cause confusion. All other trademarks not owned by Greenaider that appear in the Services are the property of their respective owners.

If you agree to this Agreement, then you may access, download, print and/or copy Greenaider Content solely for your own personal use.

Except for content that is in the public domain or unless Greenaider provides you with written authorization to do so, you may not:

  • Incorporate any Greenaider Content into any other work (such as your own website) or use Greenaider Content in any public or commercial manner;
  • Copy, modify, reproduce, adapt, reverse engineer, distribute, frame, republish, upload, display, post, transmit, transfer, license or sell Greenaider Content in any form or by any means; or
  • Change any of the notices about copyright, trademarks or other intellectual property rights that may be part of the Greenaider Content.

Except for Greenaider content provided by Greenaider or Greenaider’s agents, Greenaider does not guarantee the accuracy, completeness or usefulness of any information on the services or endorse the accuracy or reliability of any opinion, advice or statement made by any third party.

3. Using the Services
Employee Sustainability Programs: Greenaider helps employers operate sustainability programs for eligible employees (“Sustainability Programs”). If you choose to participate in a Sustainability Program, you may be asked to complete a voluntary carbon footprint assessment (“CFA”). The CFA asks a series of questions about your lifestyle and household activities and behaviors. You may also be asked to complete eco surveys, such as an energy efficiency or climate justice study. You are not required by Greenaider to complete the CFA or to participate in the surveys. If you choose to participate in a Sustainability Program, you may receive various incentives for participation, e.g., for completing the CFA or participating in an Eco Challenge. The Sustainability Program also may offer other incentives for eco-related activities (such as walking, recycling or learning about sustainability) or achieving certain sustainability outcomes (such as reducing your carbon footprint below the national average). If you are unable to participate in any of the eco-related activities or achieve any of the sustainability outcomes required to earn an incentive, you may be entitled to reasonable accommodation or an alternative standard. You may request reasonable accommodation or an alternative standard by contacting your employer.
The information from your CFA and the results from your eco surveys are used to offer you the Sustainability Program and additional services such as eco coaching services or green lifestyle programs.

Nothing in the Services is intended as professional advice or as a substitute for professional scientific advice or solution to sustainability challenges.

Your Account: You are required to create an account (“Account”) to use and/or access certain features of the Services. You agree that you will maintain your Account information to ensure that it is always current, complete and accurate. If you provide untrue, incomplete, misleading or inaccurate information, you understand that we have the right to terminate your Account and use of the Services.

You agree to protect the security of your Account. You are responsible for all use of your Account, including your login credentials (i.e., username and password) and activation codes and passwords. Greenaider treats access to the Services through your account credentials as authorized by you. Unauthorized access to password-protected or secure areas is prohibited and may lead to criminal prosecution. Please immediately notify Greenaider using the contact information provided below if you believe that information you provided to us is no longer secure or if you need to deactivate your account or password.

Accessing the Services: You are responsible for the software, hardware and Internet service needed to access and use the Services. If you access and use the Services on your smartphone, tablet or other mobile device (“Mobile Device”), you are solely responsible for any and all data and other fees related to use of the Services through your Mobile Device.
Certain Services may offer text messaging (SMS or MMS) services. Message and data rates may apply. Once you opt-in to receive text messages from us, the frequency of text messages that we send to you depends on your transactions with us. All charges are billed by and payable to your wireless service provider. Please contact your wireless service provider for pricing plans and details. Text message services are provided on an “as is” basis and may not be available in all areas at all times.

By agreeing to receive text messages, you understand and agree that Greenaider may use an automatic dialing system to deliver text messages to you and that your consent to receive text messages is not required as a condition of purchase for any goods or services.

We do not guarantee availability of the Services at all times of the day. Greenaider may from time to time perform upgrades, updates or otherwise make the Services unavailable. To the maximum extent authorized under applicable law, we reserve the right to change, remove, delete, restrict, block access to, or stop providing any or all of the Services at any time and without notice. Except as provided in our customer agreements, Greenaider has no obligation to provide access to or support for the Services.

Restrictions on Your Use of Services: You may use the Services for lawful, non-commercial purposes only.
You agree that you will not (and you agree not to encourage or allow any third party to):

  • Breach, test, circumvent (or attempt to breach, test or circumvent) any security, copy protection or rights management feature in the Services or otherwise attempt to gain unauthorized access to the Services, other users’ Accounts or Greenaider’s computer systems or networks,
  • Copy, modify, translate, adapt or otherwise create derivative works or improvements (whether or not patentable) of any part of the Services;
  • Decompile, reverse engineer, disassemble or decode the Services or otherwise attempt to derive or gain access to the source code of any part of the Services (unless applicable laws specifically prohibit such restriction);
  • Remove, alter or obscure any copyright, trademark or other intellectual property or proprietary notices contained in the Services;
  • Use any robot, spider, site search/retrieval application, or other automated device, process or means to access, retrieve, scrape or index any portion of the Services;
  • Use the Services to advertise, buy or sell any products or services;
  • Distribute, rent, sublicense, lease, lend, sell, resell, assign, transfer, transmit, stream, broadcast or otherwise make available or exploit any features or functionality of the Services including through time-sharing, use of service bureau or by otherwise making the Services available on a network on which it is accessible by more than one device at any time;
  • Reformat or frame any portion of the web pages that are part of the Services without Greenaider’s written consent;
  • Cause or launch any programs or scripts for the purpose of scraping, indexing, surveying, or otherwise data mining any portion of the Services or unduly burdening or hindering the operation and/or functionality of any aspect of the Services;
  • Create an Account under fraudulent pretenses; or
  • Collect or store personal or confidential data about any other user without his or her express prior written consent.

You understand that Greenaider makes no guarantees, either express or implied, regarding improving environmental health or reversing climate threats through the services. Your use of the services is at your own risk.

4. Submissions
Greenaider may from time to time offer areas in the Services where you and other users can share suggestions, ideas or other information or materials (collectively, “Submissions”). You are the owner of and are responsible for your Submissions.
By submitting a Submission, you represent and warrant that:

  • Your Submission is true and accurate;
  • You own or otherwise control all of the rights to your Submission, including copyrights and trademarks, necessary to meet your obligations to Greenaider under this Agreement;
  • Your Submission is not defamatory, libelous, hateful, violent, obscene, pornographic, unlawful or otherwise offensive or unlawful; and
  • Your Submission does not violate the privacy, publicity, intellectual property or other rights of any other person or entity.

You acknowledge and agree that Greenaider has the right (but not the obligation) to monitor Submissions and to alter, remove or refuse to post or allowing posting of any Submission. Greenaider takes no responsibility and assumes no liability for any submission, including loss or damage resulting from your reliance on information or other content in submissions.
By sharing your Submissions, you grant Greenaider and our designees a worldwide, perpetual, irrevocable, transferrable, royalty-free license (with the right to sublicense) to use, copy, modify, create derivative works of, distribute, publicly display, publicly perform and otherwise use your Submission in all formats and distribution channels now known or hereafter devised (including on third-party sites and services) to provide, expand or promote the Services and Greenaider’s products without further notice to or consent from you. Under no circumstances are you entitled to payment for your Submissions. All Submissions are deemed non-confidential and non-proprietary.

Greenaider encourages you not to disclose any personal data in your Submissions because other people may see and use the personal data in your Submissions.

5. Promotions
From time to time, Greenaider or a Sustainability Program partner may offer you the opportunity to participate in challenges or other promotions (collectively, “Promotions”). You may not sell, trade or barter any prize, premium or other benefit you receive through a Promotion without Greenaider’s consent. Any prize, premium or other benefit is awarded “as is” without any express or implied warranty or guarantee from Greenaider, including implied warranties of merchantability, fitness for a particular purpose and non-infringement.
We reserve the right to modify, terminate or suspend the availability of Promotions and to correct errors or inconsistencies in Promotion-related materials. We may disqualify any individual who tampers with any Promotion. Caution: any attempt by any individual to deliberately undermine the legitimate operation of a promotion is a violation of criminal and civil laws and we reserve the right to seek damages from such individual to the fullest extent permitted by law.

You agree to be bound by our decisions, which are final and binding in all matters relating to Promotions. Promotions are subject to all applicable federal, state and local laws, rules and regulations. Promotions are void where they are prohibited, restricted or taxed.
By participating in a promotion, you agree to release Greenaider and its agents from any and all liability, loss or damage arising from or in connection with participation in any promotion-related activity or the receipt, use or misuse of any prize or premium that you may receive.

6. Disclaimer of Warranties
Greenaider warrants that Greenaider has validly entered into this Agreement and has the legal power to do so. You warrant that you have validly entered into this Agreement and have the legal power to do so.
Except as expressly provided above, the Greenaider Services are provided “as is” and “as available” without warranty of any kind, express or implied. Greenaider specifically disclaims all warranties and conditions of any kind, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title, non-infringement, freedom from defects, uninterrupted use and all warranties implied from any course of dealing or usage of trade. Greenaider does not warrant that (a) the Services will meet your requirements, (b) operation of the Services will be uninterrupted or virus- or error-free or (c) errors will be corrected. Any oral or written advice provided by Greenaider or its authorized agents does not and will not create any warranty. Some jurisdictions do not allow the exclusion of implied warranties which means that some or all of the above exclusions may not apply to you.

Your use of the services is at your own risk.

7. Limitation of Liability and Exclusion of Certain Damages
You agree that in no event will Greenaider be liable (i) for damages of any kind, including direct, indirect, special, exemplary, incidental, consequential or punitive damages (including, but not limited to, procurement of substitute goods or services, loss of use, data or profits or business interruption), however caused and under any theory of liability, whether arising in any way in connection with these terms and whether in contract, strict liability or tort (including negligence or otherwise), even if Greenaider has been advised of the possibility of such damage or (ii) for any other claim, demand or damages whatsoever resulting from or arising out of or in connection with your use of the Services, including bodily injury, emotional distress or damages resulting from communications or meetings with other registered users of the Services.
The foregoing disclaimer of liability will not apply to the extent prohibited by applicable law in the jurisdiction of your place of residence. You acknowledge and agree that the above limitations of liability together with the other provisions in this Agreement that limit liability are essential terms and that Greenaider would not be willing to grant you the rights set forth in this Agreement but for your agreement to the above limitations of liability.

8. Dispute Resolution
If you have a complaint about the Services, please contact Greenaider via email at support@greenaider.com.
Except where prohibited by local law, this Agreement is governed by and construed and enforced in accordance with the internal laws of the State of Washington (without giving effect to the principles of conflicts of laws of such state) and is binding on Greenaider and you in the United States and worldwide.

You agree that any cause of action arising out of or related to the services or service must commence within one (1) year after the cause of action accrues; otherwise, the cause of action is permanently barred.

If you are a resident of the United States: Any dispute between you and Greenaider and its agents, employees, officers, directors, principals, successors, assigns, subsidiaries or affiliates arising from or relating to this Agreement and its interpretation or the breach, termination or validity thereof, the relationships which result from this Agreement is subject to the exclusive jurisdiction of the federal and state courts in the Western District of Washington, other than for actions to enforce any order or judgment entered by such courts.

If you are not a resident of the United States: If local law requires, you may bring an action against Greenaider in the local courts of your place of domicile and nothing in this Agreement is intended to limit your rights to do so. All disputes arising under this Agreement between you and Greenaider are subject to the non-exclusive jurisdiction of the courts located in your place of domicile and you and Greenaider hereby submits to the personal jurisdiction and venue of these courts.

If you are a resident of the EEA, you have the right to submit a complaint through http://ec.europa.eu/consumers/odr.

9. Notice to California Residents
By using the Services, you waive your rights with respect to California Civil Code Section 1542, which says “a general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which, if known by him must have materially affected his settlement with the debtor.”

If the Services are at any time deemed an electronic commercial service (as defined under California Civil Code Section 1789.3), California residents are entitled to the following specific consumer rights information:
The provider of the Services is:
Greenaider LLC
16415 35th Pl W, Lynnwood, WA 98037
+1 (425) 470 3545
If the Services are deemed as electronic commercial service, you may file a complaint regarding the Services or to receive further information regarding use of the Services by sending a letter to the attention of “Legal Department” at the above address.

10. International Use
Greenaider’s servers and operations are located primarily in the United States and our policies and procedures are based primarily on United States law. Because of this, the following provisions apply specifically to users located outside of the United States: (i) you consent to the transfer, storage, and processing of your information, including Submissions and personal data (as described in the Privacy Policy), to and in the United States and/or other countries; (ii) if you are using the Services from a country embargoed by the United States, or are on the United States Treasury Department’s list of “Specially Designated Nationals,” you are not authorized to access or use the Services; and (iii) you agree to comply with all local laws, rules, and regulations including all laws, rules, and regulations in effect in the country in which you reside and the country from which you access the Services. The Services are not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation, or which that would subject Greenaider or its affiliates to any registration requirement within such jurisdiction or country.

11. Termination
You may terminate your Account at any time for any reason effective upon written notice to Greenaider. Greenaider reserves the right immediately to suspend or terminate your account and access to the Services without notice if Greenaider believes you violated this Agreement. Greenaider reserves the right to notify your employer or other users about the termination of your access to the Services.
Termination will not limit any of Greenaider’s other rights or remedies. Sections 2, 4, 6, 7, 8, 16 and 17 and any other provision that is by its terms intended to survive termination shall survive termination of this Agreement.

12. DMCA Copyright Notice and Takedown Policy
If you are a copyright owner and you believe your work has been copied and used improperly on the Services, please contact our copyright compliance officer. Pursuant to 17 U.S.C. § 512(c), to be effective, the notification to us must include the following information: (1) physical or electronic signature of a person authorized to act on behalf of the copyright owner; (2) description of the work you claim has been infringed and the description and location of the alleged infringement the Services; (3) your contact information including address, telephone number and e-mail address; (4) a written statement that you have a good faith belief the accused usage is infringing; and (5) a statement by you under penalty of perjury that the information in the notice is accurate and that you are duly authorized to act on behalf of the copyright owner.
Contact our copyright agent at: Copyright Compliance, c/o Greenaider LLC, 16415 35th Pl W, Lynnwood, WA, 98037. Email: notifications@greenaider.com.

Please note that under Section 512(f) of the Digital Millennium Copyright Act, any person who knowingly materially misrepresents that material is infringing may be subject to liability. If you are unsure whether material on the Services is infringing, we suggest that you contact an attorney prior to sending notice.

13. Additional Terms; Links to Other Websites and Services
Certain features of the Services, such as services offered by business partners, may be subject to additional terms (“Additional Terms”) presented in conjunction with them. Regardless of how they are presented to you, you must agree to Additional Terms before using the features of the Services to which they apply. Unless otherwise specified in Additional Terms, all Additional Terms are incorporated into this Agreement. If you do not agree to Additional Terms, then you may not use the Services to which they relate. This Agreement and Additional Terms apply equally but, if any Additional Term is inconsistent with any provision of this Agreement, the Additional Term will prevail for the Services to which the Additional Terms apply.

The Services also may contain links to other websites and services that we think may interest you but that are not our business partners (collectively, “Linked Services”). Linked Services are not under the control of Greenaider and Greenaider is not responsible for Linked Services or for any information or materials on, or any form of transmission received from, any Linked Service. The inclusion of a link does not imply endorsement by Greenaider of the Linked Services or any association with the operators of the Linked Services. Greenaider does not investigate, verify or monitor the Linked Services. Greenaider provides links to Linked Services for your convenience only. You access Linked Services at your own risk.

14. Export Regulation
Certain Services may be subject to US export control laws, including the US Export Administration Act and its associated regulations. You shall not, directly or indirectly, export, re-export, or release those Services to or make them accessible from any jurisdiction or country to which export, re-export, or release is prohibited by law, rule or regulation. You shall comply with all applicable federal laws, regulations and rules and complete all required undertakings (including obtaining any necessary export license or other governmental approval), prior to exporting, re-exporting, releasing, or otherwise making the Services available outside the US.

15. United States Government Rights
The Services are commercial computer software, as such term is defined in 48 C.F.R. §2.101. Accordingly, if you are an agency of the US Government or any contractor therefore, you receive only those rights with respect to the Services as are granted to all other end users under license, in accordance with (a) 48 C.F.R. §227.7201 through 48 C.F.R. §227.7204, with respect to the Department of Defense and their contractors, or (b) 48 C.F.R. §12.212, with respect to all other US Government licensees and their contractors.

16. Mobile Applications
If you download our applications from a third-party app store (the “App Provider”), you acknowledge and agree that:
This Agreement is an agreement between us and not with the App Provider. As between Greenaider and the App Provider, Greenaider is solely responsible for the applications;

The App Provider has no obligation to provide any maintenance and support services with respect to the applications;

In the event of any failure of the applications to conform to any applicable warranty, (i) you may notify the App Provider and the App Provider may refund the purchase price for the applications to you (if applicable), (ii) to the maximum extent permitted by applicable law, the App Provider will have no other warranty obligation whatsoever with respect to the applications, and (iii) any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty is, as between Greenaider and the App Provider, Greenaider’s responsibility;

The App Provider is not responsible for addressing any claims you have relating to the applications or your possession and use of the applications;
If a third-party claims that an application infringes another party’s intellectual property rights, as between the App Provider and Greenaider, Greenaider is responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim to the extent required by this Agreement;

The App Provider and its subsidiaries are third-party beneficiaries of this Agreement as it relates to your license to the applications. Upon your acceptance of the terms and conditions of this Agreement, the App Provider will have the right (and will be deemed to have accepted the right) to enforce this Agreement as related to your license of the applications against you as a third-party beneficiary thereof; and
You must also comply with all applicable third-party terms of service when using the applications.

17. Notices
We may provide any notice to you under this Agreement or in connection with the Services by: (i) sending a message to the email address you provide or (ii) by posting to the Services. Notices sent by email will be effective when we send the email and notices we provide by posting will be effective upon posting. It is your responsibility to keep your email address current.

18. Privacy
Personal data collected by the Services will be used and shared in accordance with applicable law. For information about how the Services collect and process personal data, please see the Privacy Statement

19. General Terms

This Agreement (i) inures to the benefit of and will be binding upon Greenaider’s and you and your successors and assigns, respectively and (ii) may be assigned by Greenaider but you may not assign them without the prior express written consent of Greenaider.

This Agreement contains the entire understanding by and between Greenaider and you with respect to the matters contained herein.

If any provision of this Agreement is or becomes unenforceable or invalid, the remaining provisions will continue with the same effect as if such unenforceable or invalid provision had not been inserted herein.

If Greenaider fails or you fail to perform any term of this Agreement and you do not enforce the term, the failure to enforce on any occasion will not constitute a waiver of any term and will not prevent enforcement on any other occasion.

Nothing contained in this Agreement will be deemed to constitute Greenaider or you as the agent or representative of the other or as joint venturers or partners.

If Greenaider is or you are prevented from performing or unable to perform any obligation under this Agreement due to any cause beyond the reasonable control of the party invoking this provision, the affected party’s performance will be extended for the period of delay or inability to perform due to such occurrence.

The headings and captions contained herein are for convenience only.

This Agreement and all related documentation will be drafted in English. While certain text in this Agreement may be made available in languages other than English (whether translated by a person or solely by computer software), the English language version controls.

Questions about the Services
If you have a question about the Services, please contact Greenaider via email at support@greenaider.com.

Greenaider LLC
16415 35th Pl W, Lynnwood, WA 98037
+1 (425) 470 3545

Effective Date:
November 2022